Return policy generator for websites and apps.

Create customized return policy for your website or app using our return policy generator. Made by lawyers.
Free return policy generator
Always up-to-date: We keep our return policy template up-to-date to comply with new laws and regulations from across the globe.
Save thousands in legal fees: Generate customized return policy instantly, for free.
No need to get a corporate lawyer.
Easy to integrate: You can download the HTML and text version of your customized return policy and use it on your website or app.

Written by lawyers, customized for you.

Our return policy template is created by a team of corporate lawyers and paralegals.
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Transparent and easy to understand for your users.

Our return policy template has customizable, clear and easy to understand clauses for:
Eligibility of return
Refund method
Return process
...and much more
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Businesses like you trust and love MagiDocs.

More than 30,000 business trust us with their return policy.
Rated 4.9/5 from over 600 reviews.
Bryan F
@bry4n • Sept 21
"I was amazed by how much money MagiDocs saved me in lawyer fees! Not only was the service cost-effective, but it also helped me understand policies in a clear and understandable way."
Jo Howard
@j0howard • Dec 2
“MagiDocs has enable us to easily create professional documents that give us confidence in our customer relations and are up to date with current regulations. ✌️”
Kath Hodge
@khodge3 • Nov 8
“Thanks to MagiDocs, creating legally compliant documents is both cost-effective and enjoyable for my agency. MagiDocs has truly transformed the way we handle policies for our clients.️”
Connor P.
@gitit_2day • Dec 14
"As a busy entrepreneur, I don't have the time or energy to spend hours figuring out data privacy compliance. MagiDocs has been a lifesaver allowing me to focus on my business. 💰"
Joan S.
@sikchik57 • Oct 17
"MagiDocs has truly been a time-saver for me! The process of drafting my own policies and terms and conditions would have been quite cumbersome."

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Frequently Asked Questions

What is a return policy?
A return policy is a set of rules and guidelines that a company establishes to govern the process of returning a product that has been purchased from the company. A return policy typically outlines the conditions under which a customer is eligible to return a product, as well as the process for requesting and receiving a refund or exchange.

Return policies can vary depending on the type of product being returned and the reason for the return. For example, a company may have a more lenient return policy for defective products, while a more strict policy for products that have been opened or used.A return policy is important for both the company and the customer, as it helps to establish clear expectations and ensures that both parties are protected in the event of a return. Having a return policy can help to improve customer satisfaction and loyalty, as it demonstrates that the company is willing to stand behind its products and take responsibility for any issues that may arise.
Why do I need a disclaimer for my website or app?
Websites and apps that sell products or services should have a return policy in place to govern the process of returning a product or requesting a refund. A return policy is important for both the company and the customer, as it helps to establish clear expectations and ensures that both parties are protected in the event of a return.

Accepting returns and having a return policy has several benefits:

1. Customer satisfaction: A return policy provides customers with the option to return a product if they are not satisfied with it. This can improve customer satisfaction and loyalty, as customers feel that they have the ability to make a choice if they are not happy with their purchase.

2. Improved reputation: A return policy can help to improve a company's reputation, as it demonstrates that the company is willing to stand behind its products and take responsibility for any issues that may arise.

3. Reduced risk: A return policy can reduce the risk for both the company and the customer. For the company, it can reduce the risk of lost sales due to customer dissatisfaction, as customers have the option to return a product if they are not satisfied. For the customer, it can reduce the risk of making a purchase that they are not happy with.

4. Increased sales: A return policy can also encourage more sales, as it provides customers with the confidence to make a purchase, knowing that they have the option to return the product if they are not satisfied.

Overall, a return policy can help to build trust and improve customer relationships, which can ultimately lead to increased sales and success for the company.
Can I copy someone else's return policy or use a generic return policy?
It is generally a bad idea to use someone else's return policy because:

1. Legal risks: Using a return policy from another website could potentially expose your business to legal risks if it does not comply with applicable laws or regulations. It is important to ensure that your return policy is compliant with all relevant laws and regulations, including consumer protection laws and any industry-specific regulations.

2. Inappropriate for your business: A return policy should be tailored to the specific needs and circumstances of your business, taking into account factors such as the type of products or services being sold, the target market, and the company's overall business model. Copying a return policy from another website may not be appropriate for your business, as it may not adequately address your specific needs.

3. Unclear or confusing: If you copy a return policy from another website, it may not be clear or easy to understand for your customers. It is important to have a clear and concise return policy that is easy for customers to understand, as it will help to establish clear expectations and avoid misunderstandings.

Overall, it is important to carefully consider your business's specific needs and circumstances when developing a return policy, and to seek legal or professional advice if necessary.
Is the return policy from MagiDocs free?
Yes, we have a free return policy template designed to provide a basic level of protection for your business and to help you comply with the relevant laws and regulations.

If you need more customized or comprehensive return policy, we also offer a Pro version that can be tailored to your specific needs. The pro version includes additional customization options, which help you create a return policy that accurately reflects the unique aspects of your business. Whether you choose the free version or the Pro version, you can trust that our return policy template is of the highest quality and will provide the protection and clarity you need to run your business with confidence.